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Webinar:

(WCM) Warranty Chain Management Conference 2007 : "Web-Based Warranty Management System Case Study" Kevin Krakora, Mitsubishi Caterpillar Forklift of America >>>

 
Webinar:

(WCM) Warranty Chain Management Conference 2007 : "Web-Based Warranty Management System Case Study" Jeff Stewart , Takeuchi >>>

White Paper:

Collaborative Approach to Warranty Cost Reduction by Joe Barkai and sponsored by 4CS. >>>

Benchmark Survey:
Service Contract Management Sponsored by 4CS. >>>
Warranty Benchmark Study:
Winning with Integrated Warranty Management Sponsored by 4CS. >>>

Warranty Wi$e Newsletter:

Warranty Wi$e Solutions - Supplier Warranty >>>

Warranty Wi$e Solutions: Automated Dealer Claim Validations and Audits >>>
 
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Toll Free : 800-709-8773
Email: Sales@4cs.com
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Toll Free : 800-709-6155
Email: Support@4cs.com
 
 
 
   
     

iWarranty intelligent software provides a comprehensive, process-driven solution for managing the complete life cycle of warranty across the entire service chain. Focus is on the proactive use of failure/claim data assuring that the right information is delivered, in a timely manner, to the right people. By addressing product registration, claims processing and payment, parts returns, supplier recovery, service contracts, and the improved visibility to information, users of iWarranty have the tools and processes to help reduce risk and costs related to warranty. Recognized for our virtually seamless integration of product modules and applications iWarranty represents 4CS's on-going commitment to providing the leading warranty management solution. >>>

 
 
Service LifeCycle Management (SLM) is delivering high value that enhances product usage, performance, and the overall customer experience. The culmination of years of experience in Service Lifecycle Management (SLM) has allowed 4CS, Inc. to offer intelligent solutions that radically improve the delivery and management of aftermarket service repairs, warranty, parts and customer support.     >>>
Proactive solutions decrease response time and increase the effectiveness of delivering service to your customers. Narrowing the response window improves customer satisfaction and can significantly impact revenues by helping retain customers for life.
     
iWarranty – THE intelligent and integrated software solution for managing warranty. Maximizes early warning signs and real-time collaboration to reduce warranty costs and cycle times. Covers the entire warranty life cycle from policy and repair, claims processing, parts returns, supplier recovery, service contracts, and the analysis of these areas for process improvement and intelligent decision-making. >>>
iService – Streamlines service delivery and quality. Integrates and supports key service processes: The creation, estimation and quotation of service orders, reporting and managing labor hours and operations, parts ordering and look ups to service bulletins, warranty claim generation, payment settlement, warranty claim initiation and service profitability & efficiencies analysis . >>>
 

iParts – Supports key service parts processes designed to improve the efficiency and accuracy of service parts order processing: Product availability, parts ordering, facilitates the preparation of quotes and orders online, allows managers and parts administrators to set up pricing, discounts and promotions, and parts publishing for content and delivery. >>>

iSupport – iSupport provides a unique service structure to the service support environment. It gives organizations fresh and actionable perspectives with in their service universe. In its ability to help service, businesses gain new insights and provide more accurate and timely customer service, we believe the iSupport product is unparalleled in the service support market.>>>

iWarranty SE – Suppliers are discovering they need more intelligent and sophisticated solutions to automate the processing of claims, with high degrees of flexibility to adapt to changing business demands. 4CS has been focused on providing warranty solutions for more than ten years and is now considered the world’s leading provider in the manufacturing industry. 4CS iWarranty SE is the first solution dedicated to the specific warranty requirements of component Suppliers..>>>

iWarranty TPA – TPAs are continually bombarded with new demands that must be satisfied to remain successful. Partners add new requirements for more information and continually add new steps to your processes. Customers demand more and more options and quicker responses to their contracts. Service providers are only certified to certain products and have limited availability of critical skills within mandated timeframes.>>>

iWarranty EW– The 4CS iWarranty EW ( Extended Warranty Edition ) solution is the most complete warranty solution available. In every direction you look, the product has deeper functionality, wider coverage and more features than any extended warranty solution on the market today. Most solutions do not even offer a full extended warranty option or cross-functionality; you are limited to doing quotations within your CRM system without connection to your pricing files, coverage tables, or the rules that allow you total flexibility. >>

iWarranty EW Vision –iWarranty EW has deeperfunctionality, wider coverage and more features than any extended warranty solution on the market today. Most solutions do not even offer a full extended warranty option or similar functionality; you are limited to doing quotations within your CRM system without connection to your pricing files, coverage tables, or the rules that allow you total flexibility. >>>

iWarranty FSR2 iWarranty FSR2 is a collaborative, proactive, business focused solution that is woven into the fabric of the entire service chain solution. It is a solution that allows your people (employee, service provider, or even customer) to voice their concerns about your product on an immediate and structured basis.   >>>

Service Intelligence - The true test of any analytic solution is in the results it produces. Results are determined by the ability of your people to access the information they need to identify trends - both good and bad. We believe that the closer your people are to the data, and to the analytic tools that empower them, the better your results will be. >>>

iWarranty with Service - Managers are continually bombarded with new demands that must be satisfied to remain successful. Customers demand more and more options and quicker responses to their contracts. Service providers are only certified to certain products and have limited availability of critical skills within mandated timeframes. To sum it up, these requirements continually add to your complexity and that complexity is rising exponentially. >>>

 

 

   Our Customers

June 2, 2009
New Flyer Reduces Warranty Claim Cycle by 50% with iWarranty  >>>

March 12th , 2009
4CS Announces New Offering of it’s Products in a comprehensive suite named “Service Suite”, at Warranty Chain Management Conference in Orlando, Florida  >>>

March 10th , 2009
4CS Announces New Product Release, Service Intelligence, at Warranty Chain Management Conference in Orlando, Florida.  >>>                             

                         

 
 
 

 


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