iParts – Supports key service parts processes designed to improve the efficiency and accuracy of service parts order processing: Product availability, parts ordering, facilitates the preparation of quotes and orders online, allows managers and parts administrators to set up pricing, discounts and promotions, and parts publishing for content and delivery. >>>
iSupport – iSupport provides a unique service structure to the service support
environment. It gives organizations fresh and actionable perspectives with in
their service universe. In its ability to help service, businesses gain new insights
and provide more accurate and timely customer service, we believe the
iSupport product is unparalleled in the service support market.>>>
iWarranty SE – Suppliers are discovering they need more intelligent and sophisticated solutions to
automate the processing of claims, with high degrees of flexibility to adapt to changing business demands. 4CS has been focused on providing warranty solutions for more than ten years and is now considered the world’s leading
provider in the manufacturing industry. 4CS iWarranty SE is the first solution dedicated to the specific warranty
requirements of component Suppliers..>>>
iWarranty TPA – TPAs are continually bombarded with new demands that must be satisfied to remain successful. Partners add new requirements for more information and continually add new steps to your processes. Customers demand more and more options and quicker responses to their contracts. Service providers are only certified to certain products and have limited availability of critical skills within mandated timeframes.>>>
iWarranty EW– The 4CS iWarranty EW ( Extended Warranty Edition ) solution is the most complete warranty solution available. In every direction you look, the product has deeper functionality, wider coverage and more features than any extended warranty solution on the market today. Most solutions do not even offer a full extended warranty option or cross-functionality; you are limited to doing quotations within your CRM system without connection to your pricing files, coverage tables, or the rules that allow you total flexibility. >>
iWarranty EW Vision –iWarranty EW has deeperfunctionality, wider coverage and more features than any extended
warranty solution on the market today. Most solutions do not even offer a
full extended warranty option or similar functionality; you are limited to
doing quotations within your CRM system without connection to your
pricing files, coverage tables, or the rules that allow you total flexibility. >>>
iWarranty FSR2– iWarranty FSR2 is a collaborative, proactive, business focused solution that is woven into the fabric of the entire service chain solution. It is a solution that allows your people (employee, service provider, or even customer) to voice their concerns about your product on an immediate and structured basis. >>>
Service Intelligence - The true test of any analytic solution is in the results it produces. Results are determined by the ability of your people to access the information they need to identify trends - both good and bad. We believe that the closer your people are to the data, and to the analytic tools that empower them, the better your results will be. >>>
iWarranty with Service - Managers are continually bombarded with new demands that must be satisfied to remain successful. Customers demand more and more options and quicker responses to their contracts. Service providers are only certified to certain products and have limited availability of critical skills within mandated timeframes. To sum it up, these requirements continually add to your complexity and that complexity is rising exponentially. >>>
