For many OEMs and suppliers, warranty has traditionally been viewed as an accounting function with typically large uncontrolled costs. Today’s strategy models warranty as a competitive advantage and an opportunity to:

• improve product and service quality
• integrate partners into a fast response team
• raise the bar on product uptime resulting in high customer satisfaction

iWarranty, from 4CS, is a comprehensive enterprise solution that proactively and collaboratively manages warranty and cost reduction. It is based on business best practices and complies with industry standards such as Universal Claim Form and VMRS codes.