San Diego , CA , March 5th 2008 - 4CS, Inc., a leading provider of Service Customer Lifecycle Management (SLM) solutions, is pleased to announce its newest product, iWarranty , Supplier Edition (SE).

Up until now suppliers had little choice between low-end solutions that rely heavily on spreadsheets and high-end analytic solutions designed to run over large data warehouses. The low-end solutions are labor intensive and prone to errors, while the high-end solutions require extensive customization to integrate with OEM systems. Neither solution adequately validates the incoming data in order to facilitate processing, reporting and analysis. Suppliers need to be able to easily download OEM files, dynamically cleanse and format the data, automatically validate and process the information and have it available for user-friendly reporting and analysis. The solution needs to be fast, tim ely, accurate and intuitive.

4CS understands the particular requirements of suppliers and has extended its flagship Warranty solution to provide a supplier-specific edition. iWarranty SE includes unique features such as the 4CS pre-configured OEM downloads that handle all the connection details, cleansing and exchanging data, thereby freeing the suppliers from the need to develop their own OEM interfaces. Its user defined rules-based validations provide flexibility and intelligence to deal with different OEM demands. iWarranty SE's automated data and claim processing bring exceptions to the immediate attention of adjudicators. Its real- tim e reporting and analysis capabilities highlight trends and issues, dramatically reducing identification-to-fix cycle tim es.

iWarranty SE is built for purpose; it was born and bred originally in the automotive industry and has a focused service structure for suppliers. Unlike generic solutions that must be designed and heavily customized, iWarranty SE already includes part numbers, serial numbers, failure codes, root causes, and a myriad of other supplier specific information. The depth and breadth of Supplier Warranty functionality is unparalleled, making this a true "out-of the-box" solution.

Michael Cox , 4CS Account Executive, stated, "Using iWarranty Supplier Edition, Tier 1 and 2 suppliers will benefit by streamlining the process of capturing, analyzing and OEM supplied claims data. Because iWarranty SE leverages the same powerful rules engine as iWarranty, the market's leading solution for claims processing, the tim e and effort that most suppliers spend sorting through unusable information is eliminated. Quality issues are uncovered more rapidly, and the OEM and supplier benefit by dramatically shortening the 'failure-to-fix' time."