4CS proved to be a warranty company with an IT solution, not an IT company with warranty software. The solution significantly helped us reduce the warranty claim cycle by more than 50%, and we are continuing to make further reductions.

Hans Peper ,

Executive Vice President of Customer Services, NEW FLYER

 

4CS iWarranty has been one of the main contributing factors in assisting Motor Coach Industries in achieving our Supplier Recovery goal in 2006. It has facilitated better tracking and visibility of failed components which is imperative to the Supplier claims process.

Darlene Alton - Motor Coach

The expandability of the iSupport platform provides an opportunity for the development of an online system of Product Technical Information available to our Dealers similar to our major competitors. We needed a robust Customer Management System with the flexibility to adapt to current needs as well as future growth.

Mr. Jim Ramsdail – Mahindra

 

Our dealers will have more timely and accurate technical information that will enable them to better service their customers, which should ultimately result in greater customer satisfaction and sales.


Dave Van Wyk, Vermeer

One of the major reasons we selected 4CS was due to their vast warranty experience and that proved to be a difference maker as their personnel knew and understood the detailed warranty processes.

Kevin Krakora, MCFA

Watch Our Video Testimonials to know more about MCFA  Here

Read MCFA Case study as detailed in an Aberdeen Group Warranty Management report.

 

This is a real marketing advantage as iWarranty is seen by our dealers as making Takeuchi easier to do business with and therefore they will emphasize Takeuchi products over some of their other competitive product lines.

Jeff Stewart, Takeuchi

Watch Our Video Testimonials to know more about Takeuchi Here