Successful TPA organizations must be agile in managing resources and change. TPAs have to demand more from their technology partners-more accountability, more flexibility, and a solution that quickly adapts to changing business requirements.

TPA environment, management must provide a careful balance of information, execution, and evaluation. Customers want their products repaired instantly, service providers need access to up-to-the-minute information, and you must know what is happening with both at a moment's notice.

Customers can track the status of their repairs and service providers can communicate work order status. Decision makers are able to see personalized views of key performance indicators (KPIs) and ongoing conditions, on which they can base better informed and timelier decisions.

iWarranty TPA provides the power to measure, manage and improve business performance through the use of integrated analytics designed to meet your business needs. iWarranty TPA includes new and innovative technology to provide service analytics in a graphical, user-friendly environment for daily business analysis, reporting, and repair status.