Thursday, 09 September 2010
Add Site to FavoritesAdd Page to FavoritesMake HomepageShare This PageEmail This PagePrint This Page
Back to Top

4cs_News_letter_subscribe

4CS licenses iWarranty software to Takeuchi MFG (US), Ltd

EAST MOLINE, IL, January 3, 2005 - 4CS, INC. a leading provider of intelligent warranty software applications, today announced that its iWarranty software has been licensed to Takeuchi MFG (US), Ltd. 4CS said that Takeuchi will use iWarranty software to help manage warranty processes, continuing to improve customer satisfaction and product quality while reducing warranty costs. Takeuchi U.S. has been serving the U.S. construction and equipment rental industries for 25 years. They were the first construction equipment company to introduce compact excavators to the U.S. market place. For more information, visit www.takeuchi-us.com .

Jeff Stewart, Vice President - Operations, Takeuchi MFG (US), Ltd stated: "I selected 4CS' iWarranty software to gain the benefits offered by a fully integrated and automated warranty system accessible via the web by our dealers. The strong commercial functionality and overall ownership costs (easier to maintain by ourselves) of the software and the easy working relationship with 4CS Warranty professionals are reasons we pursued 4CS and iWarranty. "Reduction of overhead costs, avoiding duplicate claims and administering warranty fairly for our dealers based on business rules, as well as gaining quicker/more accurate warranty failure descriptions with digital pictures attached will help us with warranty analytics to drive overall cost reduction and equipment quality improvement" noted Mr. Stewart. "Customers keep telling us iWarranty's strength is it's integration, flexibility and completeness of functionality" according to Gene Weber, Business Relationship Manager. "The credit for this goes to Ashok Kartham, President - 4CS and his talente development team; they listen so well to OEM's, dealers and suppliers." iWarranty's flexibility is illustrated by proactive manufacturers' ability to rapidly change warranty policies and to integrate new partners within days." Philip Cunningham, 4CS VP Marketing, noted that: "After viewing demonstrations, Takeuchi is very enthusiastic about iWarranty and they recognize our products as a flexible system that will help manage various aspects of their global business requirements. 4CS' iWarranty product is the most comprehensive and technologically advanced warranty software in the industry. At the core of the solution, iWarranty is engineered to help manage the entire warranty life cycle by improving product and services, reducing claims and cycle times and a proactive approach to warranty management. We are pleased to be working with Takeuchi which is a known leader in the equipment industry."

About 4C Solutions, Inc.:
4CS is a leading provider of warranty software solutions. 4CS iWarranty software helps reduce the warranty cost of the products significantly by improving the quality and reliability of the products, sharing the cost and information with suppliers and business partners along with automating the warranty management processes. For more information, visit www.4cs.com or call Philip Cunningham at 800.709.8773 (ext.144)

 

Press Room

Scott Health and Safety to implement the 4CS SLM solution ...more

Audio Video Unlimited, LLC To implement 4CS iWarranty ..more

 

Events

events-animation