Automotive companies involved in manufacturing and servicing of motor vehicles including cars, heavy and farm equipment, outdoor power, transportation and recreational vehicles have been the primary customers to benefit from 4CS Warranty and Service management solutions over the last decade. Automotive industry represents the highest percentage of warranty spend than any other industry and 4CS solution helps solve unique challenges of this industry to reduce the cost of warranty claims and product recalls. 4CS solution enhances the collaboration of all service network partners including global manufacturing enterprises, regional distributors, component suppliers and independent dealer network.

With 4CS Service Suite, automotive companies can:

• Manage standard and extended warranties, product recalls, parts warranty, Goodwill or policy authorizations and transportation damage claims
• Automate claims validation and policy compliance shortening dealer reimbursement cycles
• Track multiple warranty coverages offered even at a single component level
• Reduce the cost of duplicate, inaccurate, and fraudulent claims
• Capture accurate and detailed service information to support better analysis
• Enable service centers to attach documents, images, diagnostic and inspection information to help analyze and resolve quality issues
• Enhance collaboration and warranty recovery with component suppliers
• Perform warranty analysis by model, supplier, dealer, component, region, platform, factory and other criteria to identify root causes
• Meet reporting requirements on warranty reserves, TREAD ACT requirements, and product recalls

For more information how 4CS is helping many world class companies in various industries, visit our customer success stories.