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Benefits of iParts to Dealers and Customers
- Increases hours of accessibility to 24 x 7
- Provides status and shipping information online
- Integrates with other systems
- Reduces the need for additional hardware or software
- Increases customer satisfaction by speeding up the order fulfillment process
- Reduces the cost of order processing by eliminating phone and fax orders
- Reduces the cost of staffing, telephones with customer service representatives by providing all necessary information online
- Reduces the cost of parts inventory by increasing the demand visibility and decreasing the order
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