Wednesday, 08 September 2010
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Key Benefits of iWarranty software

4CS iWarranty software is the comprehensive warranty solution that enables companies to manage and optimize all warranty activities from the product registration through the end of standard or extended warranty period.

With 4CS iWarranty, businesses can achieve more streamlined and automated claims processing, increased supplier recovery, and shorter detection to correction cycles.

Managing warranty is critical to the bottom-line as well as to improve the customer satisfaction. In addition to the costs involved in warranty claims and product recalls, warranty issues can result in loss of customer goodwill, damage to the company brand, and loss of repeat business from dissatisfied customers. Warranty coverage by manufacturers signals the quality of the product to the market and warranties can be used to win and retain the customers. ?

 

Your Challenge Our Solution
Inefficient claim processing Automated and streamlined claims and warranty lifecycle processes
Lack of supplier collaboration Increased and faster supplier warranty recovery and better collaboration on improving the quality of the components
Slow failure-to-fix cycle Warranty analysis to detect emerging issues sooner and manage corrective actions to improve product quality
Missed Service Revenues Increased revenues from additional extended warranty and service contracts
Regulatory reporting Easy and automated report generation to meet financial and regulatory needs
Fragmented & Inflexible systems Integrated, Intelligent and flexible system that empowers the warranty team to manage and control all warranty processes

 

iWarranty business rules ensure that both OEMs and suppliers have warranty data that is accurate, consistent and complete.

All of the key stakeholders including OEMs, service centers, suppliers and customers can collaborate on warranty resulting in better product quality, lower warranty costs and enhanced customer satisfaction.

A key to reducing warranty costs is to put timely and accurate failure information in the hands of people who can detect emerging issues and take necessary corrective actions. iWarranty analytics and reporting provides all stakeholders the tools to identify the emerging issues and gain actionable insights.

4CS solution enables OEMs to significantly advance their warranty processes, while eliminating the high costs of an internal software development and associated support. 4CS iWarranty solution provides a tangible and quick return on investment (ROI) within 6 - 12 months

 
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Scott Health and Safety to implement the 4CS SLM solution ...more

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