Thursday, 02 September 2010
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iWarranty EW for Extended Warranty Management

iWarrantyEW

 

The 4CS iWarranty EW ( Extended Warranty Edition ) solution is the most complete warranty solution available. In every direction you look, the product has deeper functionality, wider coverage and more features than any extended warranty solution on the market today. Most solutions do not even offer a full extended warranty option or cross-functionality; you are limited to doing quotations within your CRM system without connection to your pricing files, coverage tables, or the rules that allow you total flexibility.

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4CS iWarranty EW is built with a service framework hub that promotes sharing of core data to all its applications. Whether you are quoting, building new coverages, bulk enrolling, or performing other tasks, you are working with data from a single point of access. 

OEMs have a tremendous opportunity to improve their relationship with each and every customer. They can reach out to each customer and offer not just the best product, but the most successful product experience through a managed service chain. At each touchpoint, the customer can be assured of a quality experience, because the OEM owns and manages each task in the process.

 

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iWarranty EW begins with a direct connection to your customer through the Web. Your customers can now research, purchase, register and access their agreements with you, and provide feedback on how the relationship is working. In effect, iWarranty EW has removed one degree of separation between you and your customer.

 

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