OEMs are increasingly looking to reduce their warranty exposure by pushing warranty costs back on their suppliers. As a result, component supplier warranty costs are increasing dramatically and suppliers are being forced to deal with an ever increasing number of claims from an ever increasing number of OEMs, each with different demands, processes and standards. Suppliers are discovering they need more intelligent and sophisticated solutions to automate the processing of claims, with high degrees of flexibility to adapt to changing business demands. 4CS has been focused on providing warranty solutions for more than ten years and is now considered the world’s leading provider in the manufacturing industry. 4CS iWarranty SE is the first solution dedicated to the specific warranty requirements of component Suppliers.

Up until now component suppliers had little choice between low end solutions that rely heavily on spreadsheets and high end analytic solutions designed to run over large data warehouses.

The solution needs to be fast, timely, accurate, intuitive and easy to use. iWarranty SE includes unique features such as the 4CS pre-configured OEM downloads that handle all the connection details, cleansing and exchanging data thereby negating the need for suppliers to develop their own OEM interfaces.

iWarranty SE empowers suppliers to work more efficiently and productively within their service chain universe.

Using iWarranty Supplier Edition, Tier 1 and 2 suppliers will benefit by streamlining the process of capturing, analyzing and verifying OEM supplied claims data. Because iWarranty SE leverages the same powerful rules engine as iWarranty, the marketing leading solution for claims processing, the time and effort that most suppliers spend sorting through unusable information is eliminated, quality issues are uncovered more rapidly, and the OEM and supplier benefit by dramatically shortening the “failure to fix” time.