4CS iWarranty helps companies optimize their entire warranty life cycle through the use of the following modules: Warranty Center, Product Registration, eClaims, Parts Return, Supplier Warranty, Service Contracts, Warranty Analysis, and Extended Warranty.

Warranty Center – Warranty Center module empowers the warranty department to maintain and manage warranty policies, coverages, reimbursement terms, recall campaigns, goodwill authorizations, labor operations, business partners, users, business rules, work flow and other warranty administrative data........Read more

Product Registration – Product Registration module enables the dealers and the retail channel partners to register the products online once a product is sold or delivered to the end customers. Timely Registration of products will ensure that the customer information is current and warranty coverage periods are properly assigned to the product. Companies can use the registration information to improve revenue and profits by up-selling service contracts, accessories, and other products and services to the customer base......Read more

eClaims – eClaims module enables all warranty claims management functions including online claims entry, uploading of claims from service systems, claim validations using extensive business rules, claim work queues, claims review and processing. Using eClaims, users can create, edit, search and process various types of claims including standard warranty, extended warranty, used warranty, parts warranty, campaigns, goodwill, non-warranty based on authorizations given to various organizations and roles......Read more

Parts Return – Parts Return module provides the ability to setup return requests, automatically determine when parts need to be returned, generate Return Material Authorizations (RMA), track parts returns through shipping and receiving and store inspection results. It lowers returns cost by limiting returns based on selection criteria, printing shipping documents, and supporting direct shipment to vendors for supplier recovery when authorized.......Read more

Supplier Warranty – Supplier Warranty module helps manufacturers to increase recovery percentage from suppliers while streamlining the claim sharing process and quality analysis. It automates supplier claim generation based on supplier agreements, shares claim information with suppliers in different formats and allows recovery analysts and the suppliers to negotiate and process claims in real time......Read more

Service Contracts – Service Contracts module helps streamline pricing, quoting, administration and profitability analysis of extended warranties, maintenance and service contracts. Using the Service Contracts module, dealers can dynamically configure a contract, provide a quote to the customer, and sell contracts online.

Warranty Analysis – Warranty Analysis module enables various stakeholders to translate warranty and quality data into actionable insights by identifying the key factors that give rise to claims. It provides standard operational reports such as warranty accruals, supplier recovery, and service provider performance. The system can also be used to support compliance with government regulatory reporting requirements.

 Extended Warranty – Extended Warranty is built with a service framework hub that promotes sharing of core data to all its applications. Whether you are quoting, building new coverage's, bulk enrolling, or performing other tasks, you are working with data from a single point of access.