OEMs are increasingly focused on improving the lifetime value of their customers by providing better customer service and support. Service parts sales are becoming a key business driver for OEMs and dealers to increase revenues, profitability, and customer loyalty.

iParts, from 4C Solutions, is an Integrated Parts Management System that enables efficient processing and short delivery times, thus improving the uptime of the products while slashing the inventory costs.

iParts offers a complete internet-based order entry and management application, specifically designed to improve the efficiency and accuracy of order processing.

iParts analysis and reporting provides management valuable insights into parts sales, order fulfillment, and profitability.

iParts Catalog will increase customer satisfaction, provide a competitive edge and potentially increase aftermarket part sales

Benefits of iParts to Dealers and Customers

• Increases hours of accessibility to 24 x 7
• Provides status and shipping information online
• Integrates with other systems
• Reduces the need for additional hardware or software