Up until now component suppliers had little choice between low end solutions that rely heavily on spreadsheets and high end analytic solutions designed to run over large data warehouses.

The solution needs to be fast, timely, accurate, intuitive and easy to use.

Automated data and claim processing highlights exceptions for the immediate attention of adjudicators. Real time reporting and analysis that highlights trends and issues which among other benefits, can reduce identification to fix cycle times dramatically.

• Easy-to-create rules without custom programming.

• Allows users to verify rules.

• Designed with warranty in mind.

• Allows quick changes in a dynamic environment.

Automated Validation ensures that the data entering the system is clean. The rules engine will validate all the fields
including model codes, part numbers and a whole series of fault and analysis codes. It can also cross validate codes, for example to ensure that part numbers and fault codes are valid for that model and operation.

Profiling is used to automatically adjudicate claims and report exceptions. Rules are created to establish profiles of
repeatable conditions for automated approval.