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For many OEMs and suppliers, warranty has
traditionally been viewed as an accounting
function with typically large uncontrolled costs.
Today’s strategy models warranty as a competitive
advantage and an opportunity to:
- improve product and service quality
- integrate partners into a fast response team
- raise the bar on product uptime resulting in
high customer satisfaction
iWarranty, from 4CS, is a comprehensive
enterprise solution that proactively and
collaboratively manages warranty and cost
reduction. It is based on business best practices
and complies with industry standards such as
Universal Claim Form and VMRS codes.
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