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User Management

Delivery of customer and dealer applications, content and services from multiple companies across the world requires a secure portal environment. It also requires navigation and content that is personalized for diverse users, buyers, and suppliers.

4CS and Netegrity, the leading provider of e-commerce infrastructure solutions for secure portal management, have partnered to support our customer’s user management needs. Customers take advantage of policy-based security and management to create centrally defined policies for single sign-on and authorization across the AfterMarket portal and applications within the enterprise. Netegrity’s SiteMinder platform also empowers portal administrators to offer and manage a variety of authentication methods.

Benefits :

  • Centralize portal management to reduce administrative time and costs
  • Improve customer relationships through single sign-on and personalization
  • Enable a seamless and personalized user experience between your portal and affiliate Web sites
  • Eliminate redundant security systems built into each application
  • Gain unlimited scalability and integrate with existing infrastructure
  • Securely manage new technologies like XML and Java

SiteMinder V4/Portal Edition
Netegrity’s Siteminder provides a comprehensive and secure portal management solution that is both robust and scalable. SiteMinder V4/Portal Edition includes the following key capabilities for secure, e-business portals:

User Registration Services
A key requirement of e-business portals is the ability of users to register themselves in a user directory and be assigned privileges and entitlements based on roles and group memberships. SiteMinder V4 provides a registration capability for LDAP directories. Using customizable templates, user profiles can be created, modified or deleted. Registration can be configured to be performed by either administrators or users.

SiteMinder Affiliate Services
Integrating sites from business partners (called 'affiliates') into the main portal site is vital to managing relationships throughout the customer lifecycle. Whether the affiliate site is a marketing affiliate or a trading partner, the portal site may need to share information about users with the affiliate site in a secure, efficient manner.

The SiteMinder Affiliate Agent provides a comprehensive infrastructure for integrating partner sites into a primary portal site. It allows user attributes and entitlements to be made available to protected affiliate applications. The portal helps companies create and maintain a dialogue between their customers and business partners. By creating this online, affiliate community, companies are better able to understand and respond to their customers’ needs.

A summary of the Affiliate Services architecture :

Source: Netegrity

Support for Anonymous Users
A key requirement of B2B and B2C portals is the ability to allow anonymous (i.e., unauthenticated) users onto the site and provide them with appropriate services and resources as specified by the Site Administrator. This user experience is enhanced if content can be personalized for the specific needs of each user even if they have not been authenticated to the system.

4CS Service LifeCycle Management Solution
Through our partnership with Netegrity, 4CS has provided consulting and integration of SiteMinder at many customer locations. We have the experience and expertise to manage services from security to strategic planning, budgeting and implementation.

 

 


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