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EAST MOLINE, IL, October 20th, 2005
- 4CS, INC. a leading provider of intelligent
warranty software applications, today
announced that its iWarranty software
has been licensed to Kawasaki Construction
Machinery Corp. of America. 4CS said
that Kawasaki will use iWarranty software
to help manage warranty processes, continuing
to improve customer satisfaction and
product quality while reducing warranty
costs. Kawasaki Construction Machinery
Corp. of America, a wholly owned subsidiary
of Kawasaki Heavy Industries, LTD (Kawasaki),
is a leading supplier of a full range
of high-quality wheel loaders. In fact,
Kawasaki is the oldest ongoing manufacturer
of articulated rubber-tired wheel loaders
in the world. With over 40 years of
proven performance, Kawasaki wheel loaders
have continually evolved to bring you
the best in equipment and support services,
backed by a carefully selected dealer
network. For more information, visit
www.KawasakiLoaders.com.
Wayne Powell, Senior Manager of Product Support KCM said, "iWarranty enables us to modernize our
warranty process by providing us quick and easy access to all claim data, including digital pictures and other claim
related documents, in one integrated system accessible to company employees and suppliers."
Chris Trogstad, MIS Manager KCM said, "We spent years rewriting our older warranty applications to
accommodate changing business requirements. From this we learned that a new web based warranty and support
solution must be flexible. 4CS has packaged years of experience with multiple OEM's into iWarranty, giving it the
flexibility to accommodate our Warranty needs for years to come. With iWarranty and the support of 4CS, we can
redirect our internal programming talent to develop applications in other areas of business."
Gene Weber, 4CS Business Relationship Manager stated, "iWarranty's strength is it's integration and
flexibility. It allows proactive manufacturers to rapidly change warranty policies and to integrate new partners within
days - providing that competitive advantage we all seek. With the significant trend toward greater supplier warranty
collaboration, iWarranty provides an effective tool that enables suppliers to proactively drive component improvement
and to fairly participate in warranty costs.
About 4C Solutions,
Inc.:
4CS is a leading provider of warranty software solutions. 4CS iWarranty software helps reduce the warranty cost of the products significantly by improving the quality and reliability of the products, sharing the cost and information with suppliers and business partners along with automating the warranty management processes.
For more information, visit www.4cs.com or call Philip Cunningham at 800.709.8773 (ext.144)
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Corporate Office 4CS