4CS provides Service LifeCycle Management (SLM) solutions to the automotive industry covering warranty, service parts, repair management, service contracts and fleet services. Our SLM Solution Map illustrates the comprehensive coverage of Service LifeCycle Management and supports 4CS' strategy, offerings and product vision. It presents a complete business solution for an integrated and responsive approach to supporting customers after the sale of the core product. Contact 4CS about our detailed solution map covering each SLM practice area.

4CS services include the following:
Solution-Sourcing
Integration
e-Infrastructure Services
Maintenance and Support

Systems Integration : 4CS also provides integration and implementation of off-the-shelf software packages that are part of portal framework to handle User Management, Content Management, Collaboration, e-Commerce, Enterprise Application Integration (EAI), and e-Business applications. 4CS has the capability to integrate with legacy systems, such as ERP, SCM, and CRM, to create a seamless business process.

e-Infrastructure Services : 4CS e-Infrastructure solutions provide end-to-end interoperability. As a platform independent provider, 4CS positions businesses to grow and change as technologies mature. 4CS network architects and engineers help businesses establish and deploy secure, reliable, manageable, and robust infrastructure in an extended enterprise. 4CS capabilities include architecture, planning, management, and administration of network, Web, and internetworking servers and infrastructure.

Maintenance and Support : 4CS’ customized maintenance and support solutions provide continuous customer support, guaranteed resolution of operational problems, and comprehensive answers to user questions. 4CS support engineers also provide suggestions for improvement, create regression test cases, and perform preventive maintenance tasks. The 4CS Service Level Agreements (SLA) cover program changes and enhancements, error correction, adaptation of new product versions, installation and configuration assistance, and 24 x 7 support.

Solution Sourcing : 4CS delivers integrated solutions consisting of business strategy, business analysis, project management, design, development, testing, and deployment. 4CS engineers are experienced in delivering custom software using the latest Web technologies including DHTML, Java, ASP, and XML. These solutions are developed at customer sites or at one of our solution centers and billed to the customer on a time and material or fixed-bid basis.

Solution Sourcing : 4CS delivers integrated solutions consisting of business strategy, business analysis, project management, design, development, testing, and deployment. 4CS engineers are experienced in delivering custom software using the latest Web technologies including DHTML, Java, ASP, and XML. These solutions are developed at customer sites or at one of our solution centers and billed to the customer on a time and material or fixed-bid basis.