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- Provides extensive, intelligent validations, using business rules, to improve accuracy of the repair order information
- Generates service center and technician efficiency analysis
- Uses standard jobs to reduce entry time for repair orders
- Provides customized repair order layout to meet user needs
- Is global-ready, offering support for multiple languages, currencies, and localization
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Integrates with warranty campaign system, parts catalogs, accounting system, barcode
scanning, and back-end parts ordering system. Users can check parts availability
and place orders directly from repair orders
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Embodies consolidated data and a consistent interface
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Uses open technologies like Java and XML to support multiple platforms
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Integrates with EAI, ERP, CRM, SCM, and Call Centers
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Links all repair order applications together for seamless data flow
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- Displays credit information for the customer, open product campaigns and related
product information
- Provides labor sales analysis by technician, in detailed or summary format
- Allows user to create customized reports with report designer.
- Provides “Go To” links interfacing with multiple applications for convenient lookups
- Uses standard relational databases to provide access to the data using SQL
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- Provides consistent navigation
- Works with browser, internet access, and standard web server
- Uses regular printers to print repair orders
- Simplifies complex tasks such as rules administration and bulk processing
- Provides shared user interface metaphors and elements across all the applications
- Provides user interface designed to allow quick access to the most-used features
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Corporate Office 4CS